Domestic Shipping (Continental US excluding Alaska and Hawaii)
Orders are shipped either via USPS or UPS ground and are processed within 48 hours. If you need your item(s) shipped faster please call or email us and we will work with you to figure out the best option. Please look for any special shipping notes on specific products as a few select items are excluded from our Free Shipping offer, such as over-sized or over-weight items.
Free Shipping for Orders Over $150
For orders under $150, we charge a flat rate of $10. Orders over $150 are shipped free!
Free Shipping for Clothing
We currently offer free shipping for both kid AND adult clothing! No minimum order; shopping cart must contain soft clothing items only (e.g. no shoes).
Shipping Outside The Continental US
Flat Rate Shipping
If you are shipping to a location outside the continental US, please contact us first by phone at 323-426-9391 or email firstname.lastname@example.org to discuss shipping options. Otherwise, we will charge you a flat $50. We will refund you the difference if we are ultimately able to ship you the items for less than expected.
If for some reason you are not completely satisfied with your purchase we will gladly issue a store credit or exchange within 21 days of receipt. Item(s) must be returned in unused condition in its original package. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All return packages must be insured. Before shipping back your return, send us an email at email@example.com. Please include your order # and item(s) you are returning. We will issue a return authorization # which must be included on or in you return package. Sale items & special orders are non-refundable. Any item that is not in the same condition as it was shipped (i.e. worn, dog-eared or generally used-looking) will not be accepted as a return.
Please mail all returns to:
(include your RA# here)
3910 W Sunset Blvd
Los Angeles, CA 90029
We always check items before we send them out but occasionally one might slip through the cracks. If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon receiving your order. Call us at (323) 426-9391 or email us at firstname.lastname@example.org and we'll send a replacement as soon as possible.